Which term describes external theft involving taking merchandise from a store?

Which term describes external theft involving taking merchandise from a store?

• A. Robbery
• B. Shoplifting
• C. Shrinkage
• D. Perpetual inventory control

Answer: (B)

External theft by someone from outside the business is shoplifting. It describes the act of taking merchandise from a store without paying, usually by a customer. Robbery involves taking by force or threat, which isn’t the generic act of stealing items off the shelves. Shrinkage is the overall loss a store experiences from theft, damage, and errors, not the act itself. Perpetual inventory control is a real-time tracking system, not a type of theft. So the term that best fits is shoplifting.

External theft by someone from outside the business is shoplifting. It describes the act of taking merchandise from a store without paying, usually by a customer. Robbery involves taking by force or threat, which isn’t the generic act of stealing items off the shelves. Shrinkage is the overall loss a store experiences from theft, damage, and errors, not the act itself. Perpetual inventory control is a real-time tracking system, not a type of theft. So the term that best fits is shoplifting.